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Where to start
Need help right now?
There are times when you may find it difficult to manage with daily living activities and other times when you know you need help, but you just don’t know where to start. This part of our website gives you (or your carer) some helpful pointers on how to access the wide range of services available in Australia.
What has happened?Some people experience the need for aged care services suddenly, for example if they’ve had a stroke. For others, the process is slower, with a gradual realisation that daily living activities are getting harder to manage without help. Whichever is your experience, you may find some of the information in this web page helpful.
Read more: What has happened
What you need to doThere are many services available in Australia’s aged care system, so it helps to know which ones are best suited to your needs and how to access them. This part of the website is all about making it easier for you to navigate your options and know which services suit your requirements.
Read more: What you need to do
Common questions on this topic:
- My mother's dementia has become much worse recently and my father, who is her main carer, can no longer look after her. She has been assessed as needing high-level care in a home with facilities for people with dementia. But I don't know where to start and the situation is urgent. What can I do?
See all common questions