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Help with aged care homes

What if I feel lonely?

There is a regular, friendly visiting scheme for people in aged care homes who feel isolated or lonely. It’s called the Community Visitors Scheme (CVS).

Aged care homes advise the CVS of people who may need the service. Your family members or friends can approach the home if you think you would benefit from companionship. A CVS coordinator may be able to match you with a suitable community visitor. They will take into account such things as shared interests, hobbies, and the similarity of your backgrounds.

For more information about aged care call 1800 200 422.

What is the Community Visitors Scheme (CVS)?

The CVS is funded by the Department of Health and Ageing to provide one-on-one volunteer visitors to people living in aged care homes who are socially isolated and whose quality of life would be improved by companionship and friendship.

How is the CVS operated?

It is operated by community-based organisations known as auspices, which receive government funding to recruit, train, match and monitor volunteer visitors.

Who is the CVS available to?

The scheme is available to anyone living in an aged care home that receives a government subsidy who is identified as being at risk of isolation or loneliness.

How do you get more information?

For more information about aged care call 1800 200 422.

Alternatively, you can contact the Aged Care Information Line on 1800 500 853.
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This page was last updated on: 28 June 2011